Responding to a need for support in handling intense emotional situations – whether from clients in crisis or staff burnout
Settlement and Integration
IRPA Section 91. Understanding Immigration Information versus Immigration Advice
Immigration matters that affect newcomers’ ability to be in and stay in Canada have always been concerns that are brought by
E-Learning: Building Mental Health Capacity: Tools for Frontline Workers Supporting Refugee Claimants – Module 1
This e-learning module, developed by BC Refugee Hub, provides training in advanced trauma-informed practice. In this module, learn about complex
Info Sheet: Keeping It Cool, Keeping It Safe: Ensuring the Safety and Rights of Migrant Workers During BC’s Summer Months
During the summer months in BC, rising temperatures increase the risk of heat-related illnesses for workers, especially those in outdoor
Webinar: BC Labour Market Outlook (2024-2034)
The BC Labour Market Outlook provides a 10-year forecast of the flow of supply and demand for labour in the
Mental Health Supports for Frontline Workers Information & Resource List
This handout aims to help frontline workers better understand and address how their mental health can be impacted when their
E-Learning Course: Establishing Professional Boundaries with Clients
Professional boundaries are an essential skill set for anyone working in direct services, including settlement practitioners. Professional boundaries are a
Virtual Information Session: Establishing Professional Boundaries with Clients
In this Virtual Information Session, participants were presented information on setting healthy, professional boundaries as a way to enhance service
Virtual Information Session: Supporting Naturalized Canadian Citizen Seniors
October 28, 2024 In this Virtual Information Session, frontline settlement workers will explore the unique challenges faced by naturalized Canadian
Information Sheet for Supports for Study Permit Holders
As the needs of newcomers to BC changes and grows, the new BC Newcomer Services Program (BCNSP) and the new
