This e-learning is designed to strengthen the capacity of Safe Haven organizations to support both clients and staff, and to
Mental Health
Building Mental Health Capacity: Tools for Frontline Workers Supporting Refugee Claimants – Module 4
Responding to a need for support in handling intense emotional situations – whether from clients in crisis or staff burnout
Building Mental Health Capacity: Tools for Frontline Workers Supporting Refugee Claimants Module 3: Creating Safer Spaces and Responding to Disclosures
In response to ongoing interest from service providers in building skills to know what to do or say when someone
Building Mental Health Capacity: Tools for Frontline Workers Supporting Refugee Claimants Module 2: Boundary Setting within Ethnocultural Communities
Many frontline workers serve clients from their own communities, creating unique tensions around privacy, expectations, and emotional labour. To address
E-Learning: Building Mental Health Capacity: Tools for Frontline Workers Supporting Refugee Claimants – Module 1
This e-learning module, developed by BC Refugee Hub, provides training in advanced trauma-informed practice. In this module, learn about complex
E-learning: WorkSafeBC Mental Health Claims: Introduction and Processes
Mental Health is a critical issue that affects workers across a variety of fields, in many different ways. In particular,
Mental Health Supports for Frontline Workers Information & Resource List
This handout aims to help frontline workers better understand and address how their mental health can be impacted when their
Self-care and a Healthy Workplace in the Settlement and Integration Sector
AMSSA has just released the newest e-learning course “Self-care and a Healthy Workplace in the Settlement and Integration Sector”! This
Burnout, Vicarious Trauma, and Compassion Fatigue; Issue 58
This issue of Migration Matters looks at the impacts that trauma in the workplace can have on service providers. This
The Other Side of Trauma: Supporting Newcomers through Healing and Resiliency Centered Engagement
This is the second part of a two-part 2019 webinar series on community based training for working with newcomers with
