Building upon the foundational principles introduced in Part 1 (2015), this comprehensive e-learning course is designed to further enhance the capacity of service providers and community members with the necessary knowledge and tools to effectively to support LGBTQIA+ newcomers.
Through interactive chapters and real-world case studies, participants will gain practical insights and strategies for creating inclusive environments, fostering a sense of safety, and belonging, and delivering culturally competent services. From navigating sensitive conversations to making informed referrals, this course equips learners with the skills and confidence to provide meaningful support to LGBTQIA+ newcomers, ensuring their diverse needs are met with empathy and respect.
Upon completing this course, participants will have acquired:
- Advanced LGBTQIA+ terminology and concepts
- Understanding diversity bias and intersectionality
- Global issues and challenges facing LGBTQIA+ populations
- Creating safe and inclusive spaces
- Effective communication strategies
- Meaningful referrals and resources
Whether you are a frontline worker, manager, or volunteer within the settlement sector, this course empowers you to be an ally and advocate for LGBTQIA+ newcomers, contributing to a more inclusive and welcoming society for all.
Access the full course here.
