COVID-19 Resources

To support AMSSA members and settlement service providers during the COVID-19 pandemic,  AMSSA has created the following resources: a living document breaking down the COVID-19 Federal and Provincial subsidies, a Coronavirus Factsheet and a resource to support organizations transitioning to virtual workspaces. You will also find AMSSA curated resource lists including resources created by AMSSA members below. Click on the tabs to expand.

This page will be updated as new information becomes available.

Last updated: May 22, 2020

          
Government Response to COVID-19: A Breakdown of Federal and Provincial Subsidies Novel Coronavirus Factsheet Technology Solutions to Build a Virtual Workplace

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COVID-19 Events

Changes to the Employment Standards Act in Response to COVID-19

May 26 at 2- 3:30 PM PT | Migrant Worker Hub - AMSSA

As a response to the current COVID-19 pandemic, the BC Provincial Government has introduced many changes to the existing policies and regulations. Amongst these are the changes to the Employment Standards Act and Regulations. This webinar will look at what these changes are, and more specifically, look at what they mean for Temporary Foreign Workers (TFWs) in BC.
Register by clicking here.

 

Health

About COVID-19 &  COVID-19 General Health Supports

Provincial phone numbers: 8-1-1: If you have questions you can call HealthLink BC at 8-1-1 toll-free in B.C., or for the deaf and hard of hearing, call 7-1-1. Translation services are available in more than 130 languages.

1-888-COVID19 (1-888-268-4319): Talk to a Service BC agent about non-health related information and services. Service providers at the new phone line will help answer questions about travel recommendations, social distancing, and what kinds of support, resources and assistance are available from the provincial and federal governments. The hotline is available from 7:30 a.m. to 8 p.m. every day with information available in more than 110 languages.

Coronavirus disease (COVID-19) - HealthLinkBC 
Includes PDF resources in 10 languages

COVID-19 BC Support App and Self-Assessment Tool
The app will let you receive the latest updates, trusted resources, and alerts. The Self-Assessment Tool is built in. While the self-assessment tool will help you determine whether you may need further assessment or testing for COVID-19.

COVID-19 - BC Centre for Disease Control
Find information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus.

Coronavirus disease (COVID-19) - Government of Canada
This website includes updates to COVID-19 and information on symptoms and treatment, prevention and risks, travel advice and as well as useful infographics. A virtual assistant is also available for questions about COVID-19.

Social Distancing (Infographic) - Government of Canada
To slow the spread of COVID-19, social distancing is proven to be an effective way to reduce the spread of illness during an outbreak. What is social distancing?  This website and the infographic resource provides a healthful explanation.

Medical Services Plan – British Columbia Response to COVID-19
The Province of BC released temporary measures to assist individuals in BC during the COVID-19 Pandemic.

Multi-lingual Resources

Umbrella Multicultural Health Co-Op Response
The Umbrella Multicultural Health Co-Op created resources with information on basic COVID-19 recommendations in English, Arabic, Dari, Tigrinya and Spanish.

Mental Wellness

COVID-19 and Mental Health Information

Coronavirus: Managing Stress & Anxiety - CMHA (Kelowna)
This webpage includes short videos and articles on a variety of topics, including managing anxiety, worry, and panic around COVID-19 and managing sleep.

Coping with Current Events: Managing Anxiety and Stress - CMHA Kelowna
This free virtual event has multiple dates and discusses the impacts of current events on our mental health.

Mental health and psychosocial considerations during the COVID-19 outbreak - WHO
This document from the World Health Organization (WHO) offers guidelines and advice to the general population, healthcare workers, and those in isolation.

Resources and Counselling

COVID-19: Stay Well In Uncertain Times - CMHA BC Chapter
This page outlines various mental health supports in BC, including the Bounce Back program for youth and adults.

Mental Health Check-In
CMHA BC has released a mental health self-assessment. The Check-In is a brief tool to get users to quickly reflect on a few areas of their mental, physical and social well-being. The tool will direct users to the information that is the most useful for them.

Virtual Mental Health Supports During COVID-19 - Government of BC
The Government of BC has released various virtual mental health supports, outlined on their website.

COVID-19 & Your Mental Health: A Comprehensive Resource Guide - Peak Resilience
This includes a comprehensive list of resources and mental health information for folks struggling with mental health, including support groups, counselling, and helpful articles.

Wellness Together Canada: Mental Health and Substance Use Support
This national project connects folks struggling with mental health or substance use to resources, apps, tools, and trained professionals.

310Mental Health Support
310Mental Health Support (310-6789) is the toll-free provincial access to emotional support, information and resources specific to mental health. This network is also available 24/7/365 throughout BC. (No need to dial area code)

1800SUICIDE (1-800-784-2433)​
The focus is on answering and supporting suicide-related calls. Crisis line workers use evidence-based techniques and a province-wide Emergency Resource Database to support callers. 

Crisis Centre Chat
Online chat with crisis responders available from noon to 1 AM in BC and Yukon only.

Workbooks and Mindfulness Exercises

The Working Mind COVID-19 Self-care & Resilience Guide - Mental Health Commission of Canada
These workbooks provide guidelines for how to self-care and stay resilient during a pandemic.

Tolerance for Uncertainty: A COVID-19 Workbook - Dr. Sachiko Nagasawa
This workbook provides a guide for coping with uncertainty and anxiety in the face of COVID-19.

Pandemic Care Resources - Tara Branch
Includes various guided meditations and resources for mindfulness during a pandemic.

Coronavirus Sanity Guide - Ten Percent Happier
This page includes talks, podcasts, and guided meditations to help manage stress, anxiety and fear around COVID-19.

‘FACE COVID’: How to respond effectively to the Corona crisis - Dr. Russ Harris
This document is a set of practical steps of how to effectively cope in the face of the COVID-19 crisis.

Supports for Survivors of Sexual and Domestic Violence

As there is evidence that domestic and sexual violence is increasing due to isolation and other COVID-19 related factors, some supports have expanded their hours and reach.

VictimLink BC
Immediate 24/7 crisis support for victims of family or sexual violence is available by phone through VictimLink BC’s 24/7 telephone service. This service also provides information and referrals for all victims of crime. Call 1-800-563-0808 or email VictimLinkBC@bc211.ca to get help

BWSS
BWSS provides support for those experiencing violence and has expanded their crisis line hours. They accept call, text or email.

WAVAW
This organization serves all survivors of sexual violence of marginalized genders. WAVAW has a crisis line and is currently providing all victim services support and counselling virtually.

Ending Violence Association of BC (EVA BC)
This provincial organization provides a number of resources, including for those working with immigrant and refugee clients experiencing violence

Anti-Racism & Anti-Hate

Form: COVID-19 Racism Incident Report Form (Canada)
A grassroots group of volunteers have launched an incident report form to track data of incidents of racism, hate, and violence that Asian-Canadian community members may experience due to COVID-19. The form is available in multiple languages.
For more information, contact cov19racism@gmail.com.

Elimin8hate 
The Vancouver Asian Film Festival has created Elimin8hate that includes a method of reporting incidents of hate toward the asian-immigrant community as well as an online campaign #Elimin8hate.

Act2EndRacism
ACT stands for Asian Canadians Together, a national coalition of concerned citizens and organizations of Asian descent who are focused on addressing COVID-19 related racism. The Coalition facilitates the sharing of resources amongst network members and develops information campaigns, a national anti-racism reporting registry, and other anti-racism resources/tools. ACT invites non-Asian identified individuals and community groups to join and stand against racism.

Anti-Racism FAQs - Province of BC
The Province of BC has released anti-racism frequently asked questions in regard to how racism and discrimination affect BC's communities, and how to respond.

Manitobans: COVID-19 Doesn't Discriminate. Nor Should You! Campaign
The Manitoba, Immigration Partnership Winnipeg has launched the campaign “Manitobans: COVID-19 Doesn’t Discriminate. Nor Should You!” (Manitobain(e)s, La COVID-19 ne discrimine pas. Vous non plus !) in partnership with various organizations throughout Manitoba.

Beyond sex and gender analysis: An intersectional view of the COVID-19 pandemic outbreak and response
The Centre for Addiction and Mental Health (CAMH) released a policy briefing of the COVID-19 outbreak response. This policy brief emphasizes that the outcomes of the COVID-19 pandemic are not the same for everyone. While a sex-and-gender focus has been important in examining the impacts, others have noted that gender must be recognized as an intersecting component of wider structural inequalities, including migration/refugee status.

COVID-19 and Racism - On-demand Webinar - AAISA
 This webinar discussed the COVID-19 pandemic through an anti-racism lens. We discussed the media coverage, the language that people are using, and the xenophobia and racism that is being amplified during this global crisis.

Responding to Online Hate during COVID-19 - On-demand Webinar - AAISA
This webinar helped participants identify online hate speech related to COVID-19 and encouraged them to think critically about the impacts on real life. We explored how we may respond to online hate during the COVID-19 pandemic and introduced participants to some tools and resources they can access to support this work.

Intersectionality and COVID-19 - On-demand Webinar - AAISA
This webinar will build on the “COVID-19 and Racism” webinar and focus on additional groups that weren’t discussed. We will use an intersectional lens to explore the ways in which oppression is amplified by COVID-19. We will discuss the way to encourage continued learning, engaging in mindful reflection, and to learn and grow from any mistakes we will make while doing this work.

COVID-19 - Racial Equity & Social Justice Resources - Racial Equity Tools
This page includes a list of information, resources, and tools for communities to understand and respond to inequities and racism that has occurred as a result of the COVID-19 pandemic.

Federal and Provincial Government Supports

Coronavirus (COVID-19): financial assistance for newcomers, temporary residents, and refugees
The Government of Canada released a webpage that includes the financial assistance information for newcomers, temporary residents, and refugees. Some of the information is available in up to 10 languages.

Canada's COVID-19 Economic Response Plan
The Government of Canada released a COVID-19 Economic Response Plan to help those experiencing hardships due to the pandemic.

COVID-19 Economic Response Plan Information Sheet
The Canada Revenue Agency created the information sheet on helpful resources in regard to the COVID-19 Economic Response Plan.

COVID-19 Measures to Support Canadians Information Sheet
The Canada Revenue Agency created the information sheet regarding the credits and benefits available from the Government of Canada's COVID-19 measures. The resource includes CERB, GST/HST credit and the Canada Child Benefit.

COVID-19 Provincial Support and Information - Province of BC
The Province of BC released a COVID-19 Action Plan to support people and businesses. Find information regarding the action plan and other government resources.

Plain-Language Guide to Government Aid
Carleton University Professor Jennifer Robson released the Plain-Language Guide to Government Aid to help those accessing the government programs during COVID-19 pandemic.

COVID-19 Government Financial Resources for Not-for-Profits - Vantage Point
The economic and financial resources made available by the federal and provincial governments in response to COVID-19. Not-for-profit organizations can access this as employers and share with all employees and workers.

Social Determinants of Health Program - COVID-19 Government Supports and Resources - Umbrella Multicultural Health Co-Op
The Umbrella Multicultural Health Co-Op created a resource that includes information on CERB, housing, business, mental health, and travel supports.

Canadians can now apply for the Canada Emergency Response Benefit - April 6, 2020

New Horizons for Seniors Program projects can now be used for COVID-19 support - April 6, 2020

Canada announces support to those experiencing homelessness and women fleeing gender-based violence during the coronavirus disease (COVID-19) pandemic - April 4, 2020

Organization & Volunteer Management Resources

COVID-19 and returning to safe operation - WorkSafeBC
WorkSafeBC has created industry-specific guides for employers as they transition to safe operation. As well, WorkSafeBC provides employers with information and resources to assist them in ensuring the risk of exposure to the virus that causes COVID-19 is minimized at the workplace.

COVID-19 information and resource - WorksafeBC
WorkSafeBC has created a resource page and collected health and safety information about COVID-19 and the workplace.

Preventing exposure to COVID-19 in the workplace: A guide for employers - WorkSafeBC
WorksafeBC has created a guide for employers to answer questions employers should ask to address health and safety concerns in the workplace raised by COVID-19.

COVID-19 and Volunteer Involving Organizations - Volunteer Canada
Volunteer Canada has gathered and shared resources related to developing strategies related to volunteer engagement, corporate community engagement, and continuity planning. The page includes sector governance and operations, volunteer management resources and more.

What Nonprofit Board Members Should Be Doing Right Now to Address the COVID-19 Situation - BoardSource
The BoardSource wrote a blog post on what non-profit board members can do to address the COVID-19 pandemic.

How To Tap Into The Power Of Virtual Volunteers
This blog post provides some tips on engaging with volunteers while the office works remotely.

Working from Home
Settlement and Integration Sector

Immigration, Refugees and Citizenship Canada 

How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services
To manage the outbreak of the coronavirus disease (COVID-19), the Prime Minister announced travel restrictions that will limit travel to Canada. Find out how these restrictions affect immigration, refugees, citizenship and passport applications.

Settlement Network: Critical Services for Service Provider Organizations - March 15, 2020 - Immigration, Refugees and Citizenship Canada (IRCC)
IRCC released a guide defining critical and non-critical IRCC services for service provider organizations.

COVID-19 related questions - Immigration Contribution Agreement Reporting Environment (iCARE) - Immigration, Refugees and Citizenship Canada
IRCC created resource in regard to accessing iCARE during the COVID-19 pandemic.

Multi-lingual Resources

COVID-19 Multilingual Resources - University of British Columbia
UBC's COVID-19 Multilingual Resources includes accurate, reliable information for the multicultural community regarding the current COVID-19 crisis. 

COVID-19 Resources for Sponsors and Newcomers - Refugee Sponsorship Training Program (RSTP)
Catholic Crosscultural Services' Refugee Sponsorship Training Program (RSTP) has compiled a document with multi-lingual COVID-19 resources for sponsors and newcomers.

Umbrella Multicultural Health Co-Op Response
The Umbrella Multicultural Health Co-Op created resources with information on basic COVID-19 recommendations in English, Arabic, Dari, Tigrinya and Spanish.

Language Instruction

Resources for Emergency Preparedness (Moving a F2F Class Online) - #CndELTchat
This live document created March 17, 2020 includes various websites, articles, lists, platforms, courses and tools to support English language programs.

Options for Remote Teaching - SFU Centre for Educational Excellence  
This list presents tools to support with transitioning to Canvas remote instruction, plus two new resources for supporting multilingual students.

New resources to support teachers and learners with Digital Literacy, COVID-19 and remote learning are being added to Tutela collections. Tutela login required.

  • COVID-19 Resources This collection includes classroom resources for students and also PD resources to help teachers transition to online teaching, including recent webinar recordings.
  • Digital Literacy Tools This collection of resources focuses on improving the Digital Literacy level of students and instructors.

Other 

COVID-19 Analytical Snapshots - Research at a Glance
The International Organization for Migration (IOM) has produced COVID-19 Analytical Snapshots, a series of 1-2 page snapshots on the latest analyses from around the world on the migration and mobility-related issues stemming from COVID-19. As well the document lists other key IOM resources regarding the COVID-19 crisis.

ISSofBC Moving Ahead Program (MAP): Virtual - Telephone Settlement Case Management Approach
ISSofBC created an approach to virtual-telephone settlement case management that includes information on a few tools that can be used.

Migrant Workers | Temporary Foreign Workers

COVID-19 Resources and Updates - Migrant Worker Hub
To support organizations and migrant workers during the COVID-19 public health emergency, AMSSA has created a curated list of useful resources. 

How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services
To manage the outbreak of the coronavirus disease (COVID-19), the Prime Minister announced travel restrictions that will limit travel to Canada. Find out how these restrictions affect immigration, refugees, citizenship and passport applications.

Employment Standards Act - Migrant Worker Hub
The Province has made two significant changes to the Employment Standards Act to better support workers both during the COVID-19 public health emergency and in the long term.

Government announces help for employers to meet their labour needs - Government of Canada
On May 12, 2020, the Government of Canada announced temporary policies to reduce the time for temporary foreign workers to start a new job.

Guidance for Employers of Temporary Foreign Workers Regarding COVID-19 - Government of Canada
The Government of Canada has released a document outlining the expectations for employers regarding Temporary Foreign Workers.

ESDC Information Bulletin - April 3, 2020
Government of Canada and Government of British Columbia information and resources for individuals and organizations supporting temporary foreign workers under the Temporary Foreign Worker Program in British Columbia during the COVID-19 pandemic.

COVID-19 Analytical Snapshots - Research at a Glance
The International Organization for Migration (IOM) has produced COVID-19 Analytical Snapshots, a series of 1-2 page snapshots on the latest analyses from around the world on the migration and mobility-related issues stemming from COVID-19. As well the document lists other key IOM resources regarding the COVID-19 crisis.

Refugees

How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services
To manage the outbreak of the coronavirus disease (COVID-19), the Prime Minister announced travel restrictions that will limit travel to Canada. Find out how these restrictions affect immigration, refugees, citizenship and passport applications.

Questions & Answers relating to the management and delivery of RAP services in the context of the COVID-19 pandemic - March 25, 2020 - Immigration, Refugees and Citizenship Canada (IRCC)
IRCC released a list of Questions and Answers regarding the Resettlement Assistance Program (RAP) for refugees in the context of the pandemic.

COVID-19 Measures - Immigration and Refugee Board of Canada

Compiled IRCC/CBSA/Border/IRB/FC/FCA/other COVID-19 policies and orders - Edelmann & Co. Law Corporation
Edelmann & Co. Law Corporation compiled information regarding refugee claimant procedures during COVID-19 from various sources.
Updated: April 10, 2020

COVID-19 Resources for Sponsors and Newcomers - Refugee Sponsorship Training Program (RSTP)
Catholic Crosscultural Services' Refugee Sponsorship Training Program (RSTP) has compiled a document with multi-lingual COVID-19 resources for sponsors and newcomers.

COVID-19 Analytical Snapshots - Research at a Glance
The International Organization for Migration (IOM) has produced COVID-19 Analytical Snapshots, a series of 1-2 page snapshots on the latest analyses from around the world on the migration and mobility-related issues stemming from COVID-19. As well the document lists other key IOM resources regarding the COVID-19 crisis.

International Students

How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services
To manage the outbreak of the coronavirus disease (COVID-19), the Prime Minister announced travel restrictions that will limit travel to Canada. Find out how these restrictions affect immigration, refugees, citizenship and passport applications.

New Release: Removing barriers for international students working in essential services to fight COVID-19
To help battle the COVID-19 outbreak, starting immediately, the government will remove the restriction that allows international students to work a maximum of 20 hours per week while classes are in session, provided they are working in an essential service or function, such as health care, critical infrastructure, or the supply of food or other critical goods.

CICAN (College & Institutes of Canada) Response to COVID-19
CICAN has created a webpage for the most up-to-date information on international students and post-secondary education.

Online Delivery and PGWP eligibility – New measures announced for international students starting in May or June - April 8, 2020 - College & Institutes of Canada
Immigration, Refugees, and Citizenship Canada (IRCC) has extended online delivery exemptions with respect to Post-Graduate Work Permit eligibility for international students.

International Students: Immigration and Health Insurance FAQ on COVID-19 - University of British Columbia (UBC)
UBC's Immigrant and Health Insurance FAQ page on COVID-19 provides useful information on immigration, health insurance, and work eligibility.

Are employed international students eligible for EI during COVID-19? - LowestRates.ca
A helpful blog post from LowestRates.ca on tips to get by financially during the COVID-19 pandemic.