For Settlement Workers who spend most of their time working one-to-one with clients, the development of workshops to support groups
Videos
Virtual Settlement Learning Exchange
AMSSA’s first Virtual Settlement Learning Exchange held on February 24, 2016 was an interactive day of exchanging knowledge, resources and
Trauma Informed Practice: Supporting Clients Who Have Experienced Complex Trauma
Individuals who have experienced traumatic events may have challenges in various life domains. Complex trauma can result in elevated risks
Cultural Safety: A Person Centred Approach to Communication and Interaction
Date: December 10, 2015 Location: SFU Harbour Centre, Vancouver Cultural Safety ensures that service providers become respectful of all aspects
Syrian Refugee Culture Orientation
This video is a Syrian Refugee Cultural Profile presented by Huda Bukhara, Arab Community Centre of Toronto on December 7
Challenges Faced by Immigrant Seniors in BC
These web videos of 2015 focus on highlighting the issues, challenges and successes of immigrant seniors and provides settlement workers
Building Capacity Through Mentorship Programs
Mentorship programs can be an efficient and rewarding method of building capacity within your client base with minimal cost and
Supporting Mental Health for BC’s Most Vulnerable Newcomers
Date: September 29, 2015 Location: Surrey City Hall, Surrey Good mental and physical health is a key outcome of successful settlement
Maximize Your Impact: Building Collaboration Through Social Media
Social media tools play an important, cost-effective, and efficient role in promoting and marketing settlement services as well as a
LGBTQ Newcomers: Strengthening Support and Understanding
This series of web videos shot in 2015 focuses on highlighing the issues and needs of LGBTQ immigrants and refugees



