The rapid rise of Artificial Intelligence (AI) tools has made encounters with AI in the workplace almost unavoidable—whether through AI-enhanced features in familiar platforms or new tools promising to streamline operations. However, this widespread adoption also raises important ethical concerns, including environmental impacts, intellectual property issues, data privacy, systemic bias etc. This webinar on March 31 aims to help Service Provider Organizations (SPOs) better understand and navigate the evolving AI landscape while centering human values, privacy, and accountability that are so essential to our work in the settlement sector. As more SPOs explore AI to improve efficiency, interest in this topic continues to grow—reflected in the results of AMSSA’s sector-wide survey conducted earlier this year.
Watch the recording below:



