Many settlement service providers find themselves concentrating on the delivery of services while meeting multiple output and deliverable targets.  To ensure that service quality is maintained, targets reached, and timelines met, it is understandable that supervisors dedicate much of their attention to managing staff and program logistics. While management skills are important to make sure the tasks are accomplished, leadership skills are essential to strengthen and inspire staff on the journey to achieve these goals. By developing staff as both leaders and managers, this will result in stronger teams and organizations delivering settlement services. 

This session will provide an understanding of the key similarities and differences between leadership and management and the distinctive actions and skills that define each, demonstrating the importance of developing staff as both leaders and managers. Participants will have the opportunity to reflect on their own experiences and self-development, as well as how their organizations can shift their people development strategy to develop staff as leaders. 

The session is targeted to staff in management positions, HR staff, and staff who are in a supervisory capacity.  

EVENT DETAILS AND REGISTRATION

Date: Friday, February 28, 2025 
Time: 1:00 p.m. to 2:30 p.m. PST 
Location: Zoom - Event details will be emailed immediately after registration

CLICK HERE TO REGISTER

PRESENTER

Zahra Emsail (she/her)

Vantage Point Staff Facilitator

Zahra is the Chief Executive Officer (CEO) for Vantage Point. She has worked in the not-for-profit sector for over 15 years with experience in international development, housing and homelessness, community development, youth entrepreneurship, fundraising, and microfinance.

Prior to joining Vantage Point, she was the Executive Director of South Vancouver Neighbourhood House for five and a half years, and was the first Executive Director of the Marpole Neighbourhood House which opened under her leadership in 2019. Zahra has a Masters in Globalization and International Development from the University of Ottawa, a Bachelors in History from UBC, and an Associate Certificate in Fundraising Management from BCIT. She is an active member of the Poverty Reduction Advisory Committee, an independent committee that advises government on policy developments related to poverty reduction and prevention.

She is member on the board of Lookout Foundation as well as a member of the Honorary Governor’s Council of Vancouver Foundation. She is also a mentor with Dress for Success’s Professional Women’s Group and sits on a number of City of Vancouver advisory panels and working groups. Zahra was recognized as one of Business in Vancouver’s Forty Under 40 in 2019.

QUESTIONS?

Send an email to jlee@amssa.org