RETAIL CONNECTIONS

Immigrant Youth Retail Employment Training Program

Start date: Monday, May 8^th, 2017

The Retail Connections Program is an employment and skills training program that helps unemployed and underemployed immigrant youth and young adults to gain the skills and experience needed to find employment in the retail and customer service industry. We also have a limited number of seats available for non-immigrant clients.

What does it include?

Job Readiness Training:

• 4-week daily full-time classroom-based training including:
  • Job search and Retail specific workshops
  • Personality and Career Assessment
• 8-week one-on-one coaching and follow up support

Skills Development:

• Essential Skills Assessment and Training
• Retail specific training in Customer Service and Sales, Inventory Management,

Merchandising and Displaying and Occupational Health and Safety.

• WorldHost Customer Service Training and Certificate
• Emergency First Aid Training and Certificate
• Food Safe Training Certificate
• Career Coaching

Job Retention Support:

• Post-employment follow-up support
• Personal management skills training
• Connections to community services
• Workplace orientation

We welcome jobseekers who are:

• Unemployed or underemployed working less than 20 hours/week
• Non-EI eligible
• 18-30 years old
• Permanent Residence, Canadian Citizen or Protected Person
• Intermediate conversational English skills
• Able to commit to a minimum of 4 weeks of full-time training (Mon-Fri, 10am-3pm)
• Not participating in another Canada Job Fund Employment Services & Support program
• Residents of the Lower Mainland

Program end date: June 2^nd, 2017

Location: YWCA WorkBC Employment Services Centre

106-980 West 1st Street,

North Vancouver BC V7P 3N4

Please contact NSMS directly for further questions or clarifications at retailconnections@nsms.ca or 778-927-2931.