AMSSA and its member agencies and stakeholders organize public community events, workshops for newcomers to Canada as well as professional development training, workshops, seminars and conferences for (re)settlement, language training diversity and inclusion sector employees.

Community events and workshops which are continuous are listed below the calendar. Click here to view Ongoing Community Events

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AMSSATalk Virtual Event – The Changing World of Work

February 2 @ 1:00 pm - 2:30 pm

Many settlement service provider organizations are experiencing challenges in human resources capacity building.  Key issues involve staff recruitment, retention, career progression, leadership development, sector compensation levels and well-being at work.  
The changing world of work is a factor in the complexities.  The workplace and employee expectations shifted dramatically during the COVID-19 pandemic. Recent trends impacting turnover rates and recruitment challenges can be associated with resignations, reassessment of priorities with preference for fulfilling work with flexibility, better work-life balance, higher pay, and improved benefits.  It’s valuable for settlement service providers to be informed about current trends in the world of work, and what the future of work might mean for their organization and human resources management.  This includes looking at the impact of the pandemic and beyond.  
In this AMSSATalk virtual event, Katie Crocker, AMSSA CEO, will moderate an armchair-style panel discussion with employment experts from the sector.  They will discuss current issues, challenges, and approaches that can contribute to building HR capacity as organizations strive to deliver settlement and employment services that help newcomers achieve the best possible settlement outcomes.
Date: Thursday, February 2, 2023
Time:1:00 p.m. – 2:30 p.m. PST
Location: Zoom Webinar – Event details will be emailed immediately after registration
Carolyn Neilson, MSc., Vice President Employment Services, YWCA Metro Vancouver
During her tenure of over 20 years at YWCA Metro Vancouver, Carolyn Neilson (she/her), MSc. has successfully led the expediential growth of the Employment and Training Services department as Vice President, Employment and Training.  Through various government and community-led initiatives, Carolyn’s philosophy is to bring an end user perspective to the table; she is known for her collaborative approach within the community, and with various levels of government. This approach has been invaluable to the YWCA in identifying and testing new approaches in employment programming and pivoting to create opportunities for job seekers in the everchanging labour market landscape.  Carolyn leads a department of over 200 YWCA and subcontracted staff through over 20 private, provincial, and federal government funded contracts.
Garrison Duke, MBA, Chief Operating Officer, DIVERSEcity Community Resources Society
Garrison Duke has 20 years’ expertise developing impactful community programs, fostering team growth, and creating an environment of shared learning. In his senior executive role, Garrison has created new opportunities for marginalized populations while mentoring his team to do the same. He has strong convictions about improving the wellbeing of individuals through collaboration, positive outlook and providing access to empowering interventions. Garrison has led DIVERSEcity’s Immigrant Entrepreneur Program, which was presented the national CANIE Award for its innovative work and is also a host of our DIVERSEtalks: Conversations for Change panel series.  Garrison seeks to build new partnerships, help more people, and looks for innovative ways of doing so. As a community builder and influencer, he sits on a variety of boards and committees.
Patrick MacKenzie, Chief Executive Officer, Immigrant Employment Council of BC
Patrick MacKenzie is the CEO of the Immigrant Employment Council of BC. He has made a career of public service from coast to coast, working in policy and program areas aimed at supporting many of Canada’s most vulnerable communities through economic and social development as well as international relations. Previously, Patrick spent 11 years working for Immigration, Refugees and Citizenship Canada at its national headquarters in Ottawa and its regional offices in Vancouver. Throughout his career, Patrick has worked with partners on matters affecting aboriginal and immigrant populations, including immigrant economic integration, provincial nominee programs, credential recognition and labour mobility.
Send an email to Lori Cameron at


February 2
1:00 pm - 2:30 pm



Ongoing Community Events/Programs

Library Champion Project
NewToBC (Register here)

YWCA Metro Vancouver
Every Monday 

Head Start LINC (Language Instruction for Newcomers to Canada)
Mondays through Thursdays

FREE virtual Job Search and Personal Development workshops for people with disabilities
PICS Progressive Intercultural Community Services Society
Starting December 5, 2023 for 12 weeks

TechLINC Workshop for LINC teachers – Fall 2023
Douglas College
Every 2nd Friday, from October 2023 to February 2024

Family Resource Programs
Mount Pleasant Neighborhood House
Starting September 2023

Are you required to take an English test to work or study or gain citizenship in Canada?
University of Victoria

Workplace Skills for Success Course
Vancouver Community College
September 25 to January 5, 2024

YES² Program Flyer Final
Progressive Intercultural Community Services (PICS) Society
Starting in early September 

Discover Canada
YMCA Vancouver
Saturdays, October 7 to December 16, 2023

Y Mind for Newcomers
YMCA Vancouver
Wednesdays, October 18 to December 6, 2023

English Classes Virtually
YMCA Vancouver
Tuesdays 7:00-8:30PM @ Virtual
Thursdays 7:00-8:30PM @ Virtual

English Classes with a Twist
Impact North Shore
Mondays, Wednesdays and Thursdays
May 17, 2023 to March 31, 2024
6:00pm to 9:00pm

Virtual REACH – Virtual Remote Employment and Career Help
Douglas College
Starting April 21st, 2023