For Newcomers

Moving to a new country can be challenging. It can take time to get used to a new language, culture and way of life. Here is list of resources that will help you get started.

NOTE: AMSSA does not provide direct services to newcomers. If you would like to speak to someone, please click here to contact an immigrant settlement and language agency in your community.

Settling in BC Information where to find services, daily life, work and studying in BC.

Newcomers’ Guides  Available in several languages, the Newcomers’ Guide will answer questions you may have about settling in BC.

AMSSA Settlement Service Provider Directory Using an interactive map find settlement and language services in BC.

Vivre en Colombie Britannique Immigration and settlement information for Francophone immigrants to BC.

BC Learner’s Licence Prep Kit Road rules are different in each country. This set of study flashcards will allow newcomers to learn about and thoroughly understand Canada’s road rules. Studying for the driver’s licence knowledge test? This Prep Kit is a great study tool!

Canada’s Citizenship Prep Kit Created to help newcomers pass their Canadian citizenship exam, the Prep Kits are a series of study flashcards that summarize the Discover Canada Guide in smaller manageable units of information. The Kit is a great study companion to the Discover Canada: The Rights and Responsibilities of Citizenship.


WorkBC Information on career planning and training, labour market information, and links to employment service providers in BC.

Job Bank Online tool for skilled immigrants to help decide where to live and work in Canada.

Foreign Credentials in Canada Federal government office providing information, path-finding and referral services on foreign credential recognition for internationally trained workers.

Settlement Online Pre-Arrival (SOPA) is a network of Canadian agencies delivering support services to help newcomers understand the Canadian workplace, find, and retain employment before arriving in Canada. Contact MOSAIC for SOPA in BC.

BC JobConnect is an online tool designed to support connection between job-ready newcomers and employers. The Immigrant Employment Council of BC project collects information on skills, education and work experience of BC’s recently arrived refugees to create occupational profiles or online resumes. These profiles are then promoted to BC employers.


Immigration, Refugees and Citizenship Canada Government of Canada information, resources, reports and publications on immigration, settlement and adaptation, citizenship and multiculturalism.

Immigrant Services in Canada Federal government interactive map that lists settlement services across Canada.

BC Provincial Nominee Program Provincial government program that accelerates the Permanent Resident application process for skilled and/or experienced workers, experienced business persons and family members who want to settle in BC permanently.

Immigration and Refugee Board Independent, administrative tribunal that makes decisions on refugee claims and immigration appeals.

Canada Revenue Agency (CRA) Administers tax laws for the Government of Canada. The CRA created a webpage to introduce newcomers to Canada’s tax system and how to complete their first income tax and benefit return as a resident of Canada. Other resources include a series of videos for newcomers to Canada and a short video entitled New to Canada? Learn about taxes.


Active Engagement & Integration Project (AEIP) provides free pre-landing support services abroad including pre-departure orientation, workshops, individual and family consultation, employment support, and more in order to support the settlement and integration of newcomers.

Discover Canada: The Rights and Responsibilities of Citizenship is used by newcomers to study for the Canadian Citizenship test. The guide also contains information on the history of Canada, how government works and more.

Settlement.Org Resource website for newcomers to Ontario, with information sheets in over 30 languages. While some of the information is specific to Ontario, many of the documents and information sheets apply to all newcomers to Canada.

Canadian Immigrant National print and online magazine reporting on news, issues, programs and services of relevance to immigrants. Free legal information, education and resources to help newcomers to Canada and settlement workers (specifically in BC) understand the justice system, its laws and law related rights and responsibilities. Many of the resources apply to all newcomers to Canada.