Search Results for: Safe Harbour

Safe Harbour eLearning Registration


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Registration Type

Safe Harbour Resource Library

Safe Harbour membership includes access to the Safe Harbour’s Resource Library which is full of media clippings, reports, tips and ideas for building an inclusive workplace and community. Safe Harbour member organizations receive their log-in information upon completion of training.


If you previously took Safe Harbour training and have not received your Safe Harbour Resource Library log-in, contact

7th Annual Safe Harbour Champions Award Breakfast

Join us for a buffet breakfast and keynote address, when we celebrate this year’s Safe Harbour Champion Award recipient.

We welcome keynote speaker Alden Habacon, Senior Advisor of Intercultural Understanding at the University of British Columbia.

Event Details:

When: Thursday, March 10, 2016 from 7:30am – 9:30am

Where: Executive Hotel Burnaby – 4201 Lougheed Hwy


  • Individual tickets: $40.00
  • Table of 8: $300.00

Tickets are available online through Eventbrite, click here to purchase a ticket!

Learn more about the event and the Champions Award by clicking here.

Safe Harbour Network

We’re pleased to announce the Safe Harbour network!


Town of Vermilion

British Columbia
Metro Vancouver

Back in Motion
BC Housing
Beta Collective
Burnaby Public Library
Canadian Mental Health Association, BC Division
Career Link
City of Burnaby
Collingwood Neighbourhood House
Cottonwood Mall
Immigrant Services Society of BC
Inclusion Powell River Society
Pacific Coast Community Resources
Powell River Employment Programs Society
South Vancouver Youth Centre (Milieu Children & Family Services)
The Graduate Student Society at Simon Fraser University

Fraser Valley
Alexandra Neighbourhood House
Delta Alliance for Wellness and Networking Society (D.A.W.N.)
Delta Community Living Society
Maple Ridge Mental Health Centre
Mission Community Services Society
Open Door Church
Options Community Services Society
St. Paul’s Lutheran Church
The Family Education & Support Centre

Vancouver Island
Alberni Valley Employment Centre
BeConnected Support Services
Community Options for Children and Families
Comox Valley Airport
Comox Valley Family Services Association
Cook Street Village Activity Centre
Cowichan Lake Recreational Centre
Cowichan Women Against Violence Society
Creative Employment Access Society
Dialogue and Resolution Services Society
Equity and Human Rights Office, University of Victoria
First Unitarian Fellowship of Nanaimo
Flying Fish
Forward House Community Society
Global Village Store
Immigrant Welcome Centre of North Vancouver Island
INEO Employment Services
Independent Living Housing Society of Greater Victoria
Island Savings Centre Cowichan Valley Regional District
James Bay Community Project
James Bay New Horizons
John Howard Society
Kardel Consulting Services
North Island College International
North Island Employment Foundations Society
Oak Tree Manor
School District 71 (Comox Valley)
Service BC- Port Alberni
Shekinah Homes
The Career Centre
The Haven (Gabriola Island)
The John Howard Society of North Island
The LINC Youth Centre
Town of Ladysmith
Vancouver Island Regional Library
Vancouver Island University
Victoria Police Department
Village of Cumberland

Thompson Okanagan / Kootenay Columbia
Cranbrook Society for Community Living
Interior Community Services
Kamloops Immigrant Services
Kelowna Community Resources
Salmon Arm Savings & Credit Union
South Okanagan Immigration & Community Services

Northern BC
College of New Caledonia
Community Futures Stuart Nechako
District of Fort St. James
Fort St. James Chamber of Commerce and Visitor Information Centre
Immigrant and Multicultural Services Society of Prince George
Ministry of Forests, Lands and Natural Resources Operations
New Gold Inc.
Newlands Enterprise
The Key Resource Centre
Tl’azten Nation
Women’s Contact Society
WorkBC (Vanderhoof)

Don’t see your organization listed, but you took Safe Harbour training? Contact

Why Safe Harbour

Why Safe Harbour
Our affiliation-based program has many benefits: flexible and accessible training delivered in-person and online; ongoing support for continued learning; public recognition for affiliates; and assurance from an award-winning program operating since 2004.

Blended training
Safe Harbour’s blended training incorporates e-learning and face-to-face learning. There are several benefits to our blended learning model. E-learning offers flexibility and convenience in the busy workplace because participants can complete coursework in their own time, at their own pace. Our e-learning modules also use a variety of engaging media to support different learning styles. In our face-to-face sessions, the focus is on group discussions and collaborative learning. Click here to meet the facilitators who lead these sessions.

Across the province
Safe Harbour facilitators can deliver in-person workshops in more than 40 communities across the province. Where an in-person workshop isn’t available, the training can be facilitated live online. Our online workshops simulate an interactive, facilitated setting. Accessibility is core to Safe Harbour as the project is delivered by AMSSA, a non-profit organization working to strengthen diversity in B.C.

Affiliate recognition
Safe Harbour affiliation is a great way to demonstrate your organization’s values to employees and clients. The Safe Harbour decal for storefront display is given to all member organizations that complete Diversity & Inclusion training and commit to creating welcoming and inclusive spaces.

Ongoing Support
Safe Harbour affiliates have access to resources and tools to support their diversity and inclusion initiatives. These supports include access to a resource library as well as free or discounted registration to select webinars and e-symposia hosted by Safe Harbour and AMSSA. Affiliates also receive discounts on future trainings and the Multifaith Calendar. Beyond featuring beautiful artwork, the calendar is a helpful tool for building cultural literacy.

AMSSA’s Commitment
Safe Harbour is a project of the Affiliation of Multicultural Societies and Service Agencies (AMSSA) of British Columbia. For 39 years, AMSSA has been strengthening diversity in B.C. through supporting its 70+ member organizations doing immigrant settlement and multicultural work. AMSSA brings a breadth of knowledge and experience to the Safe Harbour program, knowledge of the immigrant and multicultural sector and experience hosting in-person and online events, and creating and distributing information and resources.

AMSSA E-Symposium: Cultural Safety: A Person Centred Approach to Communication and Interaction


Cultural Safety ensures that service providers become respectful of all aspects of culture (including history, values, gender, socioeconomic status). Service providers should also acknowledge that their own cultural beliefs and attitudes have the potential, consciously or unconsciously, to influence the power balance with their clients and each other. Cultural Safety on a continuum comes after cultural competence and proficiency, but it is not about a checklist or memorizing different norms based on ethnicity. It is about understanding the person in front of you, creating trust and working together with the person so that your interactions do no harm to the individual. The major constructs to consider are historical oppressions and power in relationships.

Event Details & Registration:

  • E-Symposium: Cultural Safety: A Person Centered Approach to Communication and Interaction
  • Date: December 10, 2015
  • Time: 10:00 am to 12:00 pm (PST)
  • Location: Online or at Fletcher Challenge Theatre, Simon Fraser University (SFU) at Harbour Centre – 515 West Hastings St. Vancouver, BC V6B 5K3
  • Registration Costs
    • $15 per online connection
    • $20 per in person attendance 
  • Deadlines for Registration: 
    • For in-person participation: November 25, 2015
    • For online participation: December 8, 2015

Click here to Register


Dr. Balbir Gurm, RN, EdD (Leadership & Policy, UBC), BScN, MA
University Instructor

Balbir Gurm was raised in Vancouver, is a member of the Faculty of Health at Kwantlen Polytechnic University and a consultant. She is the founding editor-in-chief of Transformative Dialogues: Teaching and Learning Journal. Dr. Gurm was honoured with the Teaching Excellence Award from the College of Registered Nurses of British Columbia (2000), the NISOD Teaching Excellence Award from the University of Texas (2000) and Academic Excellence Awards from Times of Canada (2013) and from Shakti (2014). She currently teaches a fourth year course on social and organizational change and facilitates change projects in the community. She is a member of the City of Surrey’s Diversity Advisory Committee and the Facilitator for NEVR (Network to Eliminate Violence in Relationships). Dr. Gurm is a passionate educator, leader and change agent who believes that our actions are influenced by history and context (including power and politics), need to be grounded in reality and educators need to translate academic knowledge into community actions. Dr. Gurm is a sought after speaker and consultant for inclusive practices and organizational change.

Jas Cheema, MA
Diversity/Community Engagement Consultant

Jas Cheema is a recognized leader in the fields of inter-cultural communication, diversity, and community engagement. As an immigrant women herself, Jas Cheema has also personally experienced the integration challenges faced by many immigrants. She writes about these challenges and works to foster a cross cultural understanding through her writing, consulting work, academia and volunteer work. She has been recognized for her work through numerous awards throughout the years such as:  Surrey- North Delta Leader of the Year; Diversity Award; Woman of Distinction; Griffin Award for making a difference through the art of writing.


AMSSA Webinar Series: Virtual Learning Exchange


An Interactive Day of Exchanging Knowledge, Resources, and Tools with the Settlement and Language Sector


Date: Wednesday, February 22, 2017

Location: Online

Event Time: 8:45 a.m. – 5:00 p.m. (PST) 8 Online Sessions

Each session is 60 minutes (45 minute presentation, 15 minute Q&A). Participate in as many online sessions as you would like.

Participants will be able to connect with community stakeholders involved in the settlement & integration of immigrant and refugee populations. The intent of the virtual exchange is to provide training, increase knowledge & awareness, and have the audience leave with tools & resources on various topic areas.

These interactive sessions are targeted to front line staff (Settlement Workers, Career Facilitators, Community Connections Workers, LINC Instructors), Managers, Supervisors, and community stakeholders working with immigrants and refugees.


The Virtual Learning Exchange will be an all-day online series of interactive sessions, with a variety of stakeholders engaging with the B.C. Settlement and Language Sector on the following 8 topics:

8:45 a.m. – 9:00 a.m.
AMSSA Introduction & Technical Testing with Participants
Please log on early to check your connections

9:00 a.m. – 10:00 a.m.
Small Business BC Resources, Small Business BC– Laura Aveldo

10:00 a.m. – 11:00 a.m.
Challenges of Refugee & Immigrant Mental Health in Metro Vancouver, Cross Cultural Psychiatry Program, Vancouver Coastal Health – Dr. Soma Ganesan, MD, FRCPC

11:00 a.m. – 12:00 p.m.
What are the Mental Health and Substance Use Information Needs of Newcomers and their Supporters? Findings from Recent Consultations with the BC Multicultural/Settlement Sector, Canadian Mental Health Association, BC Division – Sarah Hamid-Balma

12:00 p.m. – 1:00 p.m.
Ending a Fixed-Term Tenancy Under Special Circumstances, Residential Tenancy Branch, Audrey Panter

1:00 p.m. – 2:00 p.m.
The BC Childcare Subsidy, Ministry of Children and Family Development – Lisa Maisonneuve

2:00 p.m. – 3:00 p.m.
Creating Informal Literacy and Language Opportunities within a Formal Learning Environment, DIVERSEcity Community Resources Society – Janice Bexson

3:00 p.m. – 4:00 p.m.
Fresh Voices: Journeys, Reflections and Learning, Fresh Voices Initiative, Vancouver Foundation – Alejandra Lopez

4:00 p.m. – 5:00 p.m.
Integrating CLB Assessment into your ESL Classroom, The Centre for Canadian Language Benchmarks (CCLB)  – Lisa Herrera and Sarah Schmuck


This event is funded by Immigration, Refugees, and Citizenship Canada (IRCC) and is free for all service provider organizations (SPOs) funded by IRCC in the province of BC. Individuals from other organizations are welcome to attend for a small fee. Registration for AMSSA members and Safe Harbour Members costs $35 per connection and registration for organizations with no affiliation to AMSSA or Safe Harbour costs $75 per connection.

To Register, click here.

Deadline to register is February 21, 2017

Contact us at for more information.

AMSSA E-Symposium: Using Physical and Social Activities as Integration Opportunities

Participating in physical and social activities are ways in which newcomers can become integrated into a community. Many of these activities can be low-barriered and inclusionary upon design, when the focus is on connecting people based on commonalities, e.g. common interest in dance, food and music. Connections made within a community and social activities are often centred on sport or social activities. How can a newcomer to Canada use these activities as integration opportunities to Canada if there is no understanding of the value of these activities or if the vocabulary in an official language is not existent?

Attendees of this e-symposium will learn:
1. How physical and social activities could be used as a tool for integration into the community
2. How this can be taught in a LINC classroom
3. How these activities can be used as integration tools during settlement orientation sessions and workshops.

Event Details & Registration:

  • Date: Tuesday, February 7, 2017
  • Time: 10:00 am to 12:30 pm (PST)
  • Location: Online
  • Registration Deadline is Monday, February 6, 2017
  • To Register: Click here
  • Cost: $10 for AMSSA Members & Safe Harbour Affiliates/ $20 for Non-Members
    • If your organization receives funding from Immigration, Refugees and Citizenship Canada (IRCC) please contact Sabrina at as your organization may receive further discounts.

About the format: E-Symposia feature a panel of expert speakers and round-table discussion. They are a 2-hour, online interactive learning events on key sector issues.


Adrienne Bale, Program Facilitator and Coordinator with Immigrant Services of the YMCA of Greater Vancouver

Augusta Avram, Burnaby Community and Continuing Education, Burnaby School District 41

Kat Cureton, Course Instructor, UBC School of Kinesiology & Engagement Strategist, UBC Community Engagement

Vive Wong, Director of Youth Services, Collingwood Neighbourhood House

Case Study Panelists:

Michelle Redfern, Settlement Coordinator, Cowichan Intercultural Society

Jacqueline Bernier, English Language & Multicultural Services, Smithers Community Services Association

AMSSA Webinar: Creating and Maintaining Ethical Boundaries in Client Relationships

The Creating and Maintaining Ethical Boundaries in Client Relationships webinar will provide participants with an overview of various professional boundaries that are important when doing ethical, caring work as Settlement Workers and Settlement Language Instructors. This webinar will also highlight the importance of boundaries and provide approaches to create, implement and maintain them in your client relationships.

The following topics will be included in this webinar:

  • Define professional ethics and boundaries
  • Explore various types of professional boundaries
  • Identify the purpose and benefits of setting ethical boundaries in client relationships
  • Learn some of the common boundary issues or challenges that can lead to ethical dilemmas when serving clients (for example, personal disclosure, client-staff relationships, dual relationships, gift-giving/receiving, physical contact, etc.)
  • Reflect on unique boundary challenges when supporting clients in smaller and/or rural communities
  • Understand the role of personal and professional values on creating ethical  boundaries
  • Consider various approaches to creating, implementing and maintaining ethical boundaries

Webinar Details & Registration:

  • Webinar: Creating and Maintaining Ethical Boundaries in Client Relationships
  • Date: January 24, 2017
  • Time: 10:00 am – 12:00 pm (PST)
  • Location: Online – a link will be sent out after registration for the event is closed
  • Cost: $10.00 for AMSSA Members or Safe Harbour Affiliates / $20.00 for Non-Members
    • Note: If your organization receives funding from Immigration, Refugees and Citizenship Canada, contact Sabrina at you may be eligible to receive further discounts.
  • To Register: Click here to Register
  • Note: Registration deadline is January 23, 2017 at 3:00 pm


Lynda Monk, MSW, RSW, CPCC
Lynda Monk is a Registered Social Worker, a Certified Professional Co-Active Coach and founder of both Creative Wellness, as well as Thrive Training and Coaching. Lynda has over 25 years of combined experience as a social worker, trainer, speaker and consultant in the areas of care for caregivers, burnout prevention, vicarious trauma, compassion fatigue, balance and resilience within healthcare, social services, government and non-profit sectors.

Lynda is an experienced facilitator having trained thousands of professionals in various jurisdictions in Canada over the past fifteen years. She has written courses on Personal and Professional Values, and supports professionals with understanding the importance of boundaries to ensure quality, ethical work with clients as well as professional well-being. She is passionate about supporting the learning and growth needs of individuals and organizations who make a difference. She lives with her family on Salt Spring Island, BC.
Katelin Mitchell
Immigrant Services & Operations Manager, Kelowna Community Resources

Katelin Mitchell, BA, CPHR, Immigrant Services & Operations Manager for Kelowna Community Resources, has over 11 years of experience providing extensive settlement and employment services to Immigrants. Her personal experience of having gone through the sponsorship process and having lived and worked abroad adds to her depth of knowledge.

Sasa Loggin
Executive and Project Director, Skeena Diversity Society

Sasa Loggin came to Canada from the Czech Republic in 1991. After her arrival in NW BC, she came to experience the joys and challenges of an immigrant life while raising her family.

She joined Skeena Diversity Society in 2000, volunteered as a board member, worked as its coordinator and got tasked with expending Skeena Diversity in 2009 implementing new programs. The organization has grown since then with its Skeena Diversity Centre downtown location which has become a meeting place for many newcomers living in Terrace and area. Sasa is the current Executive and Project Director for Skeena Diversity Society. Sasa has a degree in system analysis from the Prague School of Economics.
Tahira Saeed
Program Manager, South Okanagan Immigrant & Community Services (SOICS)

Tahira joined the South Okanagan Immigrant & Community Services (SOICS) in 2008 as a settlement Coordinator. Today she leads a team of 17 employees between two office locations.
After completing her Masters in Public Administration, Tahira and her husband immigrated to Canada in 2007 and spent their first year and half in Toronto. She completed her Certification of International Development with UBC and immediately joined Rotary to assist the club in their International projects.

Originally from Pakistan, Tahira began travelling at the age of four when her father was posted in the Embassy of Pakistan – Jakarta (Indonesia), High Commission of Pakistan – Dhaka (Bangladesh), and Embassy of Pakistan – Tokyo (Japan). She is fluent in 5 languages but argues with her husband only in English.


Have Questions about the event? E-mail us Sabrina at