Video Resources

Maximize Your Impact: Building Collaboration Through Social Media

Social media tools play an important, cost-effective, and efficient role in promoting and marketing settlement services as well as a maximizing community engagement and creating collaborative partnerships.

In this AMSSA webinar, we review key concepts for creating effective online conversations with your clients and community partners, such as:

  • The importance of a social media strategy
  • Overview of social media goals, objectives & tactics
  • Best practices of managing an organization’s social media accounts

To watch the video, click here.

 

LGBTQ Newcomers: Strengthening Support and Understanding (Webcast)

AMSSA’s lastest web videos focus on highlighing the issues and needs of LGBTQ immigrants and refugees and provides settlement workers with greater understanding of how to strengthen the support.

AMSSA would like to thank Sharalyn Jordan, Romi Chandra Herbert, Megan Suehn, Imtiaz Popat, Tanaz and Solmaz Mehrabani for sharing their time and knowledge with us.

To watch the videos, click here.

 

LGBTQ Newcomers: Strengthening Support and Understanding (E-Symposium)

Date: May 11, 2015
Location: SFU Harbour Centre, Vancouver

This e-symposium provided an opportunity to provide training and information for Settlement agencies and staff on working with and supporting LGBTQ newcomer clients. The e-symposium featured four presentations followed by a question and answers session. AMSSA gratefully acknowledges Citizenship and Immigration Canada (CIC) for providing support for this event. AMSSA would also like to thank all presenters for sharing their time and knowledge with us.

To watch the videos from this event, click here.

 

Youth Immigration to British Columbia (Webcast)

AMSSA’s fourth web video, was created in collaboration with the Vancouver Foundation’s Fresh Voices Youth Advisory Team (YAT), focuses on youth immigration, aims to provide settlement workers with information and tips such as:

  • Youth immigration experience is different than the adult immigration experience;
  • Age appropriateness of support and resources;
  • Gaps in services for youth identified; and,
  • Difficulties in regards to navigating the educational systems.

AMSSA would like to thank Ashvan Wal, Jorge Salazar, Linda Chen and Marlio Herrera for sharing their time and knowledge with us.

To watch the webcast, click here.

 

Burnout to Balance: Self-Care in the Settlement Sector (Webinar)

Date: March 11, 2015

The Burnout to Balance webinar provides participants with an overview of the unique occupational hazards of high stress, high care work including burnout, vicarious trauma and compassion fatigue. Individual self-care strategies for emotional, physical, psychological and spiritual well-being will be explored, while considering what it takes to balance caring for others, while also caring for the self. Discover workplace resiliency factors that can be fostered at the team and organizational levels, giving front-line staff, managers and leaders ideas for cultivating a culture of organizational health and employee well-being within the various settlement agencies. The topic was presented by Lynda Monk, MSW, RSW, CPCC.

This webinar offers validation, inspiration and information for effectively enhancing self-care at the individual, team and workplace levels.

To download the accompanying handout click here.

To watch the video from this event, click here.

 

Connecting with Industry Councils (E-Symposium)

Date: February 23, 2015
Location: SFU Harbour Centre, Vancouver

This e-symposium provided an opportunity to connect industry councils with the settlement sector and Service Provider Organizations (SPOs) to facilitate the exchange of tools and resources for newcomers. The e-symposium featured four presentations followed by two questions and answers sessions. AMSSA gratefully acknowledges the Citizenship & Immigration Canada (CIC) for providing support for these events. AMSSA would like to thank all presenters for sharing their time and knowledge with us.

To watch videos from this event, click here.

 

Racism & Bullying: What BC Settlement Workers Need to Know (Webcast)

AMSSA’s third web video, focusing on anti-racism and anti-bullying awareness, aims to provide settlement workers with information and tips such as:

  • How can you be an ally to someone experiencing racism or discrimination?
  • What is the difference between racism and discrimination?
  • What is the outcome for business when creating a welcoming and safe environment?

AMSSA would like to thank Karen Rolston, UBC Centre for Intercultural Communication, Continuing Studies, Camila Fujiwara, SIETAR BC, Parker Johnson, City of Vancouver, and Koyali Burman, Safe Harbour Community Organizer, South Vancouver Neighbourhood House for sharing their time and knowledge with us.

To watch the webcast, click here.

 

Building Innovative Partnerships that Work (Webinar)

Date: February 17, 2015

This webinar looked at building innovative partnerships to assist the settlement sector in better serving the diverse needs of their clients.
The panelists presented on:

  • How to develop partnerships
  • Partnership and Collaboration Models
  • Retaining Partnerships
  • Tools and Resources available

The topic was facilitated by Kathi Irvine, The Watershed Group, Nora Hunt-Haft, South Okanagan Immigrant & Community Services (SOICS) and Steven Lorenzo Baileys, The Inter-Cultural Association of Greater Victoria (ICA).

To watch the video from this event, click here.

 

Immigrant Research in BC and Canada (E-Symposium)

Date: December 11, 2014
Location: SFU Harbour Centre, Vancouver

This e-symposium provided an opportunity for Dr. Lori Wilkinson of the University of Manitoba to share the latest research concerning:

  • The sense of belonging of immigrants
  • Immigrant labour market participation
  • Experiences of discrimination in rural versus urban centres

In addition, Dr. Miu Chung Yan shared research related to the gaps and opportunities for settlement programs in smaller centres across British Columbia.

To watch videos from this event, click here.

 

Facilitation Skills for Settlement Workers (Webcast)

This webcast provides Service Provider Organizations (SPOs) concrete and practical information on the topics of:

  • What is facilitation?
  • How to design and run a meeting/li>
  • Keeping participants engaged in person and in virtual meetings
  • Helpful tips for facilitating your first meeting
  • The role of a meeting participant

AMSSA gratefully acknowledges the Government of Canada for providing support for these webcasts. AMSSA would like to thank Kathi Irvine, Facilitator, KLI Associates for sharing her time and knowledge with us.

To watch the webcast, click here.

 

Connecting with Clients: Leveraging Technology in British Columbia’s Settlement Services(Webinar)

Date: September 23, 2014

This webinar, facilitated by Jim Brennan from MISA of North Vancouver Island and covered three topic areas related to using technology in settlement services:
How does one utilize technology in client centered service delivery? In other words, what should a model that focuses on human development and utilizes technology as a tool look like?
What tools and resources exist that Settlement Service providers can use to engage and connect with new immigrants?
How connecting online is a core competency that is needed to keep connected, overcome isolation and to become settled in Canada.
To watch the video from this event, click here.

 

Suicide Prevention and Awareness (Webcast)

This webcast provides Service Provider Organizations (SPOs) concrete and practical information on the topics of:
The role of Transitions in Suicide,
practical information to assist Settlement Workers in identifying the signs of suicide, and;
resources that are available.
AMSSA gratefully acknowledges the Government of Canada for providing support for these webcasts. AMSSA would like to thank all Anna Dos Santos, Clinical Supervisor, DIVERSEcity for sharing her time and knowledge with us.

To watch videos from this event, click here.

 

Employment for Immigrants (E-Symposium)

Date: July 16, 2014
Location: SFU Harbour Centre, Vancouver

This e-symposium provided Service Provider Organizations (SPOs) the opportunity to increase their knowledge on effective employment related engagement strategies and best practices. The e-symposium featured three presentations and each presentation is followed by a questions and answers session. AMSSA gratefully acknowledges the Government of Canada for providing support for these events. AMSSA would like to thank all presenters for sharing their time and knowledge with us.
To watch videos from this event, click here.

 

From the Inside Out: Building Engagement During Changing Times (Webinar)

Date: June 23, 2014

This webinar provided Service Provider Organizations (SPOs) the opportunity to reflect on their recent personal and organizational changes, as well as to increase their knowledge of Change Management. The webinar covered three topic areas related to change:

  • Me, Myself and I – participants developed an understanding of how they process and adapt to change and can build their resilience.
  • Letting Go and Moving Forward – participants learned how to create opportunities for success and create commitment to future goals.
  • Embracing New Realities – participants identified strategies and techniques to embrace today’s environment.
    AMSSA gratefully acknowledges the Government of Canada for providing support for these events. AMSSA would like to thank all Denise Lloyd of EngagedHR for sharing her time and knowledge with us.

To watch the video from this event, click here.

 

CIC Financial Management (E-Symposium)

Date: April 23, 2014
Location: SFU Harbour Centre, Vancouver

This e-symposium featured two presentations on the process of managing, monitoring and reporting of contribution agreements with Citizenship and Immigration Canada (CIC). AMSSA gratefully acknowledges the Government of Canada for providing support for these events. AMSSA would like to thank all presenters for sharing their time and knowledge with us.
To watch videos from this event, click here.

 

Negotiating Contribution Agreements (E-Symposium)

Date: January 8, 2014
Location: SFU Harbour Centre, Vancouver

This e-symposium featured two presentations on the process of negotiating contrbution agreements with Citizenship and Immigration Canada (CIC). AMSSA gratefully acknowledges the Government of Canada and the Province of British Columbia for providing support for these events. AMSSA would like to thank all presenters and panelists for sharing their time and knowledge with us.
To watch videos from this event, click here.

 

National Settlement Conference Debrief & Information Sharing (E-Symposium)

Date: December 3, 2013
Location: SFU Harbour Centre, Vancouver

This e-symposium featured one presentation and one panel discussion on the key outcomes and highlights from the National Settlement Conference. AMSSA gratefully acknowledges the Government of Canada and the Province of British Columbia for providing support for these events. AMSSA would like to thank all presenters and panelists for sharing their time and knowledge with us.
To watch videos from this event, click here.

 

CIC Contracting, Procurement & Financial Reporting (E-Symposium)

Date: May 14 and 15, 2013
Location: SFU Harbour Centre, Vancouver

On May 14 and May 15, 2013, AMSSA hosted two symposia on CIC Contracting, Procurement & Financial Reporting for service providers. The first e-symposium, Review of CIC’s Procurement & Contracting Model, featured two presentations on how to organize to manage services with CIC funding. The second e-symposium, Building SPO Capacity to Manage Contribution Agreements, featured one presentation and one panel discussion on how to manage contribution agreements. AMSSA gratefully acknowledges the Government of Canada and the Province of British Columbia for providing support for these events. AMSSA would like to thank all presenters and panelists for sharing their time and knowledge with us.
To watch the videos, click the link below:
E-Symposium: Review of CIC’s Procurement & Contracting Model on May 14, 2013
E-Symposium: Building SPO Capacity to Manage Contribution Agreement on May 15, 2013

Understanding Outcome Evaluation (E-Symposium)

Date: June 25, 2012
Location: SFU Harbour Centre, Vancouver

This e-symposium featured two presentations on what outcome evaluation is and why it is important, both from a government and a community-based funder perspective. AMSSA gratefully acknowledges the Government of Canada and the Province of British Columbia for providing support for this event. AMSSA would like to thank both presenters for sharing their time and knowledge with us.

To watch videos from this event, click here.

 

Immigrant Statistics: Finding and Using Online Information in Immigrant Settlement (E-Symposium)

Date: February 22, 2012
Location: SFU Harbour Centre, Vancouver

This e-symposium for WelcomeBC settlement service providers explored how to access the wealth of federal and provincial online information, as well as how to apply this information in immigrant settlement, such as for planning, proposal writing and/or research. AMSSA gratefully acknowledges the Government of Canada and the Province of British Columbia for their support of this event. AMSSA would also like to thank the presenters for sharing their time and knowledge with us.

To watch videos from this event, click here.

 

Introducing Canada’s Newest Residents to its Oldest Peoples: Including First Nations and Aboriginal Content and Relationship-Building in Immigrant Settlement Services (E-Symposium)

Date: April 27, 2011
Location: SFU Harbour Centre, Vancouver

With the financial support of the Immigrant Integration Branch of the BC Ministry of Jobs, Tourism and Innovation, AMSSA hosted an e-symposium to kick start the discussion on how immigrant settlement service providers can introduce immigrants to First Nations and Aboriginal culture, history, issues, and peoples. To watch the video recordings, click on the link below. On the new page, click on each of the images and a media player will appear. Many thanks to our presenters for sharing their time and knowledge with us.

To watch videos from this event, click here.

 

Diabetes & BC Multiethnic Communities (E-Symposium)

Date: January 27, 2011
Location: SFU Harbour Centre, Vancouver

AMSSA, in partnership with Vancouver Coastal Health, hosted a provincial e-symposium for representatives from the health and settlement sectors who were interested in learning about the prevention, early detection and resources available to support people living with type 2 diabetes. The event was moderated by Dr. Ken Madden, Gerontologist, Vancouver General Hospital & UBC.

To watch this video, click here.